How do I integrate my hotel PMS with my POS system in Africa?

OMNI Hospitality Systems™ specializes in integrating disparate hotel systems. We use a combination of direct APIs and middleware solutions to connect your PMS and POS, allowing for automated data syncing of room charges, sales reports, and guest profiles. This eliminates manual data entry and provides a unified view of guest spending.

What is the best way to reduce OTA commissions for my hotel in Kenya?

The most effective strategy is to build a powerful direct booking channel. We achieve this by integrating a modern, cloud-based PMS with a high-conversion online booking engine and a dynamic channel manager. This allows you to maintain rate parity while incentivizing guests to book directly, which has increased direct bookings by over 25% for our clients in Kenya.

Can you help set up mobile money payments for a restaurant in Nigeria?

Absolutely. We install and integrate secure mobile money payment gateways that are widely used in Nigeria. This allows for instant, reliable payments and deposits, reduces cash handling risks, and meets the expectations of local and international guests. We connect these gateways directly to your POS system for seamless reconciliation.

Hospitality Technology Integration Services in Africa

Your Blueprint for a Scalable Hospitality Tech Stack in Africa

In Africa, a fragmented technology stack isn't just an inconvenience - it's a profit killer. From managing bookings and inventory to handling payments and marketing, disconnected systems lead to costly errors, data gaps, and missed opportunities.

We provide you with hands-on, metric-driven solutions for city hotels, beach resorts, safari lodges, serviced apartments, and restaurants across Africa to build a seamless tech foundation that drives growth.

Whether you're a new development or an existing property, OMNI Hospitality Systems™ delivers tangible results by fixing the technology that is currently holding you back:

Why Your Disconnected Tech is Costing You Money

Restaurant POS and inventory management system integration in South Africa to reduce food waste and automate accounting.

Problem: Your POS doesn't talk to your inventory, and your inventory doesn't update your accounting. This results in inaccurate stock counts, manual data entry, and a 20%+ profit loss from waste and theft. Your reports are always a week behind.

What We Help You Fix:

Integrate a unified POS and inventory system for real-time stock control.
Automate purchase orders and supplier management.
Sync daily sales data directly to your accounting software.
Deploy mobile POS solutions for faster, more accurate F&B service.
Implement the OMNI F&B loss prevention framework to stop theft.

Example Outcome: A safari lodge in Maasai Mara reduced its F&B waste by 18% and cut staff admin time by 15 hours per week after implementing our integrated system.

Unify My Systems Now →

Your Tech Transformation: From Fragmented Data to Actionable Intelligence

Hotel PMS and channel manager integration in Ethiopia to increase direct bookings.

Problem: You struggle with a disjointed booking process, double-bookings, and over-reliance on high-commission OTA's. Your legacy PMS is slow, difficult to use, and doesn't provide real-time data or a seamless guest experience.

What We Help You Fix:

Install a modern, cloud-based PMS that integrates with all your systems.
Implement a dynamic rate-parity strategy to claw back direct bookings.
Deploy online booking gateways and channel managers to automate inventory.
Integrate secure mobile payment solutions to increase deposit reliability.
Automate guest communications, from booking confirmations to check-out.

Example Outcome: A city hotel in Addis Ababa increased its direct bookings by 26% and reduced double-booking errors by 95% within 90 days of a full PMS upgrade.

Streamline My Bookings →

Online Sales & Marketing + Social Media Automation

Hospitality marketing automation and CRM implementation in Ghana to boost repeat guest bookings.

Problem: Your marketing is manual and ad-hoc. You're not using online portals or social media effectively to drive bookings. Competitors are using targeted campaigns to steal your market share, while you waste time on generic marketing with low ROI.

We install systems to fix this. We work closely with your teams to:

Automate your social media posting and guest review responses.
Create automated email marketing campaigns for past guests.
Integrate online sales systems to track bookings from all digital channels.
Deploy the OMNI Hospitality CRM framework to build a loyal customer database.
Launch an automated guest feedback system to build your online reputation organically.

Example Outcome: A beach resort in Zanzibar increased its repeat guest bookings by 14% and boosted its TripAdvisor rating to 4.5 stars in 6 months using our automation framework.

Automate My Sales Now →

Payment Gateway Integration to Cut Processing Fees

Mobile money and cashless payment gateway integration for hotels in Rwanda.

Problem: You're missing sales because of a clunky payment process. You can't accept mobile payments, card payments fail, and transaction fees are eating your profits. Your guests demand seamless, secure payment options, and you are currently struggling to deliver.

Ready to fix your payment bottlenecks? We work closely with your teams to:

Integrate secure mobile money solutions for instant payments and deposits.
Audit and renegotiate credit card processor fees to slash costs.
Deploy portable POS terminals for faster in-venue payments.
Implement the OMNI secure payment gateway for all online bookings.
Reduce cash handling, minimizing theft and accounting errors.

Example Outcome: A busy urban hotel in Kigali reduced its average account receivable cycle from 45 to 19 days and cut payment processing fees by 11%.

Streamline My Payments →

Is Your Tech Stack in Africa a Profit Center or a Cost Center?

We will perform a free, on-site no obligation audit of one tech area and provide you with a clear, data-driven snapshot of current performance and pathways to improvement.

Claim Your Free Profit Audit →

Seamless Technology Integration for Hospitality Properties in Africa