What are the primary hospitality technology infrastructure challenges in Africa?

Common technology challenges for hotels and resorts in Africa include: core systems (PMS, POS) that do not integrate or sync, poor or unreliable data reporting, frequent system downtime, major cybersecurity concerns, reliance on outdated on-premise servers, and slow network infrastructure.

How can technology reduce OTA commissions for hotels in Africa?

A properly integrated technology stack is the key. By implementing a powerful booking engine connected to a modern PMS, hotels can drive more direct bookings. This allows them to own the guest relationship, use data for targeted marketing, and significantly reduce their dependence on high-commission Online Travel Agencies (OTAs).

Which consultants can implement a new PMS or POS system for a hotel in Africa?

OMNI Hospitality Systems™ specializes in managing the end-to-end implementation of new core systems for hotels across Africa. We help you select the right PMS or POS vendor for your specific market, manage the project scope, oversee installation and data migration, and train your staff to ensure a seamless transition.

Hospitality Technology Consulting Africa | Integrate PMS & POS, Boost Direct Bookings in Africa

OMNI Hospitality Systems™ Technology Service in Africa.

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NOTE: The Contact Person Details and Your Property's Profile details are separated on the form because there are clients whose contact person sits in a corporate head office outside the property country and/or city location. Good examples include IHG Hotels and Resorts, Hilton International and Marriott Hotels.

Step 1: Tell Us Who We're Speaking With

Salutation*:

First Name*:

Surname*:

Email Address*:

Your Job Role*:

Country*:

City Name*:

Contact Country Code*:

Phone Number*:

Step 2: Describe Your Property & Its Location

Property Name*:

Property Status*:

Property Type*:

Country Property Located*:

City Property Located*:

Property Email Address*:

Property Country Code*:

Property Phone Number*:

Step 3: Detail Your Current Tech Stack & Challenges

Current Property Management System (PMS)*:

Booking Engine & Channel Manager*:

Point of Sale (POS) System*:

Mobile Key / Keyless Entry*:

In-Room Tablets*:

Branded Guest App*:

Smart Room Controls*:

Primary Infrastructure Challenge*:

Step 4: Define Your Primary Goal & Desired Outcome

Primary Goal of This Project*:

What is the #1 Metric You Need to Improve?*:

Step 5: Outline Your Project Scope & Readiness

Project Timeline*:

Estimated Project Budget (USD)*:

Step 6: Describe Your Core Challenge In Detail

Describe Your Primary Technology Challenge:

Step 7: Upload Supporting Documents (Optional)

Upload PDF or Excel File (Optional)

Upload Image (JPG, PNG Only) (Optional)

Strategic Hospitality Technology Consulting to Boost Revenue & Efficiency in Africa

Your Technology Should Be A Profit Center, Not A Cost Center