OMNI Hospitality Systems™ Privacy Policy
OMNI Hospitality Systems™ ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.omnihospitalitysystems.com, and engage with our consulting services. Please read this policy carefully.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site and through our services includes:
Personal Data
Personally identifiable information, such as your name, email address, telephone number, job title, and company name, that you voluntarily give to us when you fill out a contact form, request a strategy call, or otherwise communicate with us.
Confidential Client Data
As part of our consulting engagements, we may be granted access to sensitive and confidential business information, including but not limited to financial records, operational metrics, staff information, and strategic plans. This data is governed by strict non-disclosure agreements (NDAs) and is treated with the highest level of confidentiality.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Provide our consulting services and deliver actionable, data-driven insights.
- Respond to your inquiries and schedule discovery calls or audits.
- Send you newsletters, marketing materials, and other information about our services, with a clear option to opt-out.
- Improve the efficiency and operation of our website and services.
- Monitor and analyze usage and trends to improve your experience.
- Comply with legal and regulatory requirements.
We will never sell your personal or business data to third parties.
3. Disclosure Of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer relationship management (CRM). We require these providers to adhere to strict data protection standards.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information and confidential client data. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
To exercise these rights, please contact us using the contact information provided below.
6. Cookie Policy
We use cookies to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have questions or comments about this Privacy Policy, contact us through:
OMNI Hospitality Systems™Email: info@omnihospitalitysystems.com
Phone: +254 710 247 295