Our Service Pillars: The OMNI Framework for Operational Profitability
We are a team of top-tier hospitality specialists who implement data-driven frameworks to resolve your most critical business challenges. Our services are not abstract recommendations; they are targeted, measurable solutions to specific hospitality operational and revenue-based problems.
Strategic Consulting for Safari Lodges in Africa
We provide hands-on, strategic guidance specifically for remote safari and game lodge operations. Our team installs proven management systems that reclaim up to 22% of revenue lost to operational inefficiencies, including high staff turnover, food cost volatility, and a lack of direct booking channels. We don't just advise; we implement and measure the results.
Read details on OMNI's safari lodges services →Beach & Coastal Resorts Revenue Recovery
Our solutions are designed to combat the unique challenges of seasonal business in coastal regions. We deploy targeted revenue management strategies to claw back up to 37% of revenue typically lost during low seasons. We optimize direct booking systems and create brand-specific guest experiences that build customer loyalty beyond the holiday rush.
See details on OMNI's beach resorts services →Urban & City Hotel Revitalization
For city hotels in Africa facing fierce competition, we provide strategic road maps that dramatically increase direct bookings and reduce dependence on expensive OTA's. Our proven methodology, centred around a deep understanding of urban markets, claws back 19% in RevPAR within 120 - 150 days. We create robust online sales systems that turn guest data into a powerful asset for repeat business and targeted marketing.
Read details on OMNI's city hotels services →Restaurants (Single or Chain) F&B Operations
Transform your restaurant operation in Africa from chaotic to profitable with OMNI Hospitality Systems™. We install profit-first operational systems that cut food and labor waste by up to 35%. From menu engineering to supply chain management and staff training, our frameworks ensure consistent, high-quality service that elevates customer experience and builds brand reputation for stand alone and chain restaurants.
Into Food & Beverage operations? See what we do →Serviced Apartment Profitability in Africa
Our solutions for serviced apartments in Africa focus on maximizing occupancy and operational efficiency. We install streamlined management and marketing systems that reduce operational overhead and ensure a superior guest experience. We focus on optimizing your booking channels and guest communication to build a profitable, sustainable business model.
You run serviced apartments? Details on our service →New Hospitality Industry Projects & Pre-Opening
From initial concept to a profitable grand opening, we act as your trusted advisor for new hospitality projects across Africa. We help you minimize project risk and maximize your market position in Africa by developing comprehensive business plans, operational frameworks, and Pre-Opening strategies. We ensure your new development launches with a clear path to profitability and brand distinction.
Planning a new hospitality project? Here's how we shall help you →Hospitality Technology & Systems Integration in Africa
We work with you to select and implement the right operational and guest-facing technologies for your hospitality industry business in Africa. From Property Management Systems (PMS) and Point Of Sale systems (POS) to streamlined inventory and accounting software, we deliver a technology stack that cuts costs, improves efficiency, and supports your strategic goals, without it becoming the focus of your business.
Tech related business headache? We are here →Hospitality Careers for Professionals
We connect ambitious local and international hospitality professionals with career opportunities across Africa, Europe and Middle East. Our network includes luxury safari lodges, beach resorts, and upmarket city hotels that prioritize operational excellence. We will help you secure a role that aligns with your training, experience and personal skills. That ensures career growth - not just a job.
At your wits end? Access career opportunities here →Hospitality Industry Work Permits & Compliance
Navigating local and foreign work permit processes can be complex. We simplify the process by handling all the compliance and documentation, ensuring your international staff can begin work without delays. We help you avoid costly legal issues and ensure your operations in Africa run smoothly and without interruption.
Staff Training for Service Excellence in Africa
We provide customized hospitality industry training frameworks and on-site mentorship programs designed to boost guest satisfaction and increase repeat business. Our hands-on approach builds high-performing teams, develops leadership skills, and installs a culture of service excellence that can boost your online booking engines ratings and overall brand reputation.
Need to increase repeat business? We are in a position to help →Tired of Putting Out Business Fires in Africa on A Daily Basis?
We will perform a free, on-site no obligation audit of one profit area and provide you with a clear, data-driven snapshot of current performance and pathways to improvement.
Claim Your Free Profit Audit →